FAQ
Can I request a custom engraving that is not listed on your website?
Absolutely! We love custom projects. Please contact us with your specific request and we will do our best to accommodate.
What payment methods do you accept?
We accept credit cards, PayPal, and cryptocurrencies.
How do I place an order?
Simply browse our products, add your desired items to the cart, and proceed to checkout. For custom engraving, provide the necessary details during the order process. If custom just reach out through the Contact page.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and times vary depending on the destination.
What materials can you engrave?
We can engrave a variety of materials including metal, wood, glass, and plastic. If you have a specific material in mind, please contact us to confirm.
Is there a limit to the number of characters for engraving?
Yes, the character limit depends on the size and type of the item. Details will be provided in the product description.
How long does it take to process and ship an order?
Processing times vary depending on the customization required. Typically, orders are processed within 3-5 business days, and shipping times depend on the selected shipping method.
What is your return policy?
We accept returns for non-customized items within 30 days of purchase. Customized items are non-returnable unless there is a defect or error in the engraving.
Do you offer bulk discounts for large orders?
Yes, we offer discounts for bulk orders. Please contact us for more details.